Last Updated 04 July 2024

This document constitutes the Terms and Conditions of Use for our website. By accessing or utilizing this website, you agree to be bound by the terms and conditions set forth herein. Your continued use of this website, whether in part or in its entirety, signifies your acceptance of these terms and conditions in full.

You are permitted to use our website at your discretion, provided that you agree to comply with and be bound by the contents of this document in its entirety. If you do not agree with any part of these terms and conditions, you are advised not to use this website. By using this website, you acknowledge that you have read, understood, and accepted these terms and conditions in their entirety.

Furthermore, your acceptance of these terms and conditions extends to any updates or modifications that may be made from time to time. We reserve the right to amend these terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically to ensure your continued compliance.

Failure to comply with any of the terms and conditions outlined in this document may result in restricted access to the website or other legal consequences. By using this website, you agree to abide by all applicable laws and regulations and to use the website in a lawful and ethical manner.

Please do not use our website if you disagree with any of the agreements, terms or conditions of use stated below.


Welcome to Ronald Kaunda’s Website! (“Ronald Kaunda”, “us”, “I” “our” or “we”). We produce content, videos, training materials, products, services and/or other materials (collectively along with our titles, features, content, software, updates, audio content, video files, downloadable content, add-ons, and/or modified versions, “Content”), made available on our websites, which includes without limitation among others (collectively the “Site(s)”), and various mobile applications (“Apps”).  These terms and conditions, Terms of Use (collectively, the “Terms” or “Agreement”) define your rights and obligations related to our Sites, Apps, and Content, your purchase, use, or downloading of any of our Content, services or offerings, participation in our events or promotions, and more generally use any of our other products or services (collectively with the Content, Apps, and Site, the “Services”).

This agreement also contains a binding individual arbitration clause and class-action waiver provision below. If you accept this agreement, you agree to resolve disputes in binding, individual arbitration and give up the right to go to court individually or as part of a class action. These terms will affect your legal rights. Please review them carefully. You may have a time-limited right to opt out.

Privacy and Cookie Policies

Our Privacy Policy can be found on this website here.

Our Cookie Policy can be found on this website here.

1. Agreement

By using our Services, you agree to be bound by the terms of this Agreement. By entering into this Agreement, you are confirming you are an adult of legal age, you understand and accept this Agreement, and you are legally and financially responsible for all actions using or accessing the Services. If you are under the legal age of majority, your parent or legal guardian must consent to this Agreement. If you (or your parent or legal guardian) do not or cannot agree to the terms of this Agreement, you may not use our Services.

This Agreement is a legal agreement between you and us and it describes the terms and conditions for using the Services. In addition, by agreeing to this Agreement, you are also expressly agreeing and acknowledging that various third-parties may be exercising some of our rights on our behalf under the Agreement.  By accepting and agreeing to this Agreement, you are also agreeing to our Privacy Policy, which is expressly incorporated in full into this Agreement. Our Privacy Policy describes the types of data we collect from you and your devices, how we use your data, and the legal bases we have to process your data.

By accepting and agreeing to this Agreement, you are also agreeing to all terms of service and use, legal requirements, privacy policies, and any other agreements, terms and conditions of the third-party platforms used to access, download, store, and/or use the Services. Please review those third parties’ terms, policies, and agreements carefully. We are not responsible for the terms, policies, disclosures or actions of any third-party platforms.

We may modify these Terms at any time, and if we do, we will notify you by email or by posting the modified Terms or a notification bar for some time. Please review any modified Terms before you continue using the Services. If you continue to use the Services, you are bound by the modified Terms. If you do not agree to be bound by the modified Terms, then you may not use the Services. By using any of our Services, you represent that you are at least 13 years old, and that all information you submit is correct

If you breach these Terms we may take action against you, including but not limited to terminating your Account and/or disabling your access to the Services. You acknowledge that we have no obligation to, and will not, reimburse or refund you for Services or other purchases and/or downloads lost due to involuntary suspension or termination of your Account.

2. License Grant

Subject to these Terms and your compliance therewith, Ronald Kaunda grants to you a personal, nonexclusive, nontransferable, non-sublicensable, revocable, limited right and license to download, play, listen to, display, and use the Content solely for your permitted use within the Services (collectively, the “License”). “Content” means the audio and/or video recordings, text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, communications, interactive features, works of authorship of any kind, or other materials that are generated, provided, or otherwise made available through the Services.

The rights granted to you under the License are subject to these Terms and your full compliance with the Terms, and you may only make use of the License if you comply with all applicable Terms. The Content is licensed, not sold, to you, and you hereby acknowledge that no title or ownership in the Content is being transferred or assigned to you and the Terms should not be construed as a sale of any rights in the Content. Ronald Kaunda retains all right, title, and interest to the Content, including, but not limited to, all copyrights, trademarks, trade secrets, trade names, proprietary rights, patents, titles, computer codes, audio files, MP3 files, video files, audiovisual files, themes, characters, character names, stories, dialog, settings, artwork, sounds effects, musical works, and moral rights. Ronald Kaunda has the right to remove some or all of the Content from the Sites or Apps at any time for any reason.

The Content is protected by the Zambian copyright and trademark law and any other applicable intellectual property laws and treaties throughout the world. You acknowledge that all copyrights and other intellectual property rights in the Services are owned by us or our third-party licensors to the full extent permitted under the Zambian Copyright Act and all international copyright laws and all other applicable laws. All rights in product names, trade names, logos, service marks, trade dress, slogans, product packaging, and designs of our Content and Services, whether or not appearing in large print or with the trademark symbol, belong exclusively to us or our licensors and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. 

The Content may not be copied, reproduced, altered, modified, or distributed in any manner or medium, in whole or in part, without prior written consent from Ronald Kaunda.  All rights not expressly granted under this Agreement are reserved by Ronald Kaunda.

3. License and Use Conditions; Community Guidelines (Code of Conduct)

You agree that you are responsible for your own conduct while using our Services and/or accessing our Content, and for any consequences thereof.  You may not do or attempt to do any of the following with respect to the Services, Content, or any parts thereof (Code of Conduct):

  • use the Services, Content, or any parts thereof commercially or for a promotional purpose, or otherwise commercially exploit same;
  • distribute, lease, license, sell, rent, display, or otherwise transfer or assign the Content, or use them in a way that is not expressly authorized in the Terms;
  • make a copy of any Content, or any part thereof, or otherwise make same available on a network for use or download;
  • modify or delete any portion of the Content, or any audio-video files made available therein;
  • use the Services, Content, or any parts thereof to promote or endorse any Third-Party causes, ideas, Web sites, products or services;
  • re-produce, edit, re-transmit, redistribute, or in any way repurpose the Content, or any audio-video files made available therein;
  • remove, disable, circumvent, or modify any proprietary notice or label or security technology included in the Content;
  • use the Services, Content, or any parts thereof to infringe or violate the rights of any Third-Party, including but not limited to any intellectual property, publicity, or privacy rights;
  • use, export, or re-export the Services, Content, or any parts thereof in violation of any applicable law or regulation.
  • bypass, remove, deactivate, descramble, or otherwise circumvent any technological measure implemented to protect the Content, or Services;
  • delete, obscure, or in any manner alter any attribution, warning, or link that appears in the Services, or Content;
  • discrimination or make discriminatory comments of any form or manner, including without limitation on the basis of race, gender, religion, sex, gender identity, age, disability, ethnic origin, or sexual orientation when using our Services;
  • disparage, defame, name-call, or engage in any form of intimidation against another user, including swearing or use of any other inappropriate or offensive language, or making offensive or insensitive remarks of any kind when using our Services;
  • make or post any sexually explicit remarks or images, or engage in any act of sexual misconduct, including but not limited to sexual innuendo, sharing sexually explicit content, or making offensive or inappropriate advances or comments to other users when using our Services;
  • reveal personally identifying information of other users or infringe on the privacy of other users when using our Services;
  • harassing, stalking, spamming, or making any other inappropriate comments or actions towards other users when using our Services;
  • violate any applicable law or regulation; or
  • encourage or enable any other individual to do any of the foregoing.

We reserve the right to discontinue providing our Services or any parts thereof, and to require that you cease accessing or using same at any time for any reason, including without limitation if you violate the Code of Conduct in any way.

You agree that your use of the Services is at your own risk, and that you will not use the Services to violate any applicable law, regulation, policies, or instructions as outlined in these Terms and you will not encourage or enable any other individual to do so.

Under no circumstances and under no legal theory, tort, contract, strict, liability, or otherwise, shall Ronald Kaunda or any related companies be liable to you or any other person for any indirect, special, incidental, damages for lost profits, loss of goodwill, work stoppage, accuracy of services, content or results, computer failure or malfunction, or damages resulting from the Content, Services or any parts thereof.

You also agree to indemnify and hold harmless Ronald Kaunda and its officers, employees, agents, representatives, affiliates, subcontractors, members and assigns, against any and all claims, disputes, demands, actions, suits, damages, liabilities, obligations, losses, settlements, judgements, costs and expenses (including without limitation attorneys’ fees and costs) made or entered into against us that arise out of, relate to or are the result of your actions, contents and communications related to our Services. Similarly, if you have a dispute with any Third-Party relating to your use of our Services, you release Ronald Kaunda (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

4. User Comments and Feedback

We and our Services may offer various opportunities to interact and share your opinions and thoughts with us and others, or via various forum, social media pages, or via other community initiatives. However, please note that the opinions or views expressed, or statements made via posts, user comments, feedback, “wiki” entries, online chat, or via other features (collectively referred to herein as “User Comments”), do not reflect the opinions or views of Ronald Kaunda.

We do not review, edit or modify User Comments. However, we reserve the right to remove or modify any User Comments for any reason. By sharing User Comments and accepting the terms of this Agreement, you acknowledge that we may make such deletions or changes without notice to you, nor is any such change or removal subject to review, appeal or revocation.

We may also, from time to time, publicly share or redistribute User Comments on our Site, in our Content, or through other media or social media channels, press releases, or promotional and marketing materials. You hereby grant us a non-exclusive, perpetual and irrevocable right and license us to use your User Comments in connection with our Podcasts and Services.

Similarly, if you provide us with any Feedback, you hereby grant us a non-exclusive, fully paid, royalty-free, worldwide, perpetual, irrevocable, sublicensable, transferable, and assignable license to use, reproduce, distribute, modify, adapt, prepare derivative works based on, publicly perform, publicly display, make, have made, use, sell, offer to sell, import, and otherwise exploit any and all Feedback for any purposes, for all current and future methods and forms of exploitation. “Feedback” means suggestions, comments, ideas, and all other types of information that you provide, publish, or otherwise communicate directly or indirectly to us that relates to our Content and/or Services.

5. Accounts.

In order to access or use some of the Services or access the Content, you may be required to first register with us. If you are under the age of thirteen (13), then you are not permitted to register as a user or submit personal information to us.  

If you register for any feature that requires a password and/or username, then you agree that: (i) You will not use a username (or email address) that is already being used by someone else, may impersonate another person, belongs to another person, violates the intellectual property or other right of any person or entity, or is offensive; (ii) You will provide true, accurate, current, and complete registration information about yourself in connection with the registration process and, as permitted, to maintain and update it continuously and promptly to keep it accurate, current, and complete; (iii) You are solely responsible for all activities that occur under your account, password, and username – whether or not you authorized the activity; (iv) You are solely responsible for maintaining the confidentiality of your password and for restricting access so that others may not access any password protected portion of the Service using your name, username, or password; (v) You will immediately notify us of any unauthorized use of your account, password, or username, or any other breach of security; and (vi) You will not sell, transfer, or assign your account or any account rights. 

We will not be liable for any loss or damage (of any kind and under any legal theory) to you or any Third-Party arising from your inability or failure for any reason to comply with any of the foregoing obligations.  We may reject the use of any password, username, or email address for any other reason in our sole discretion. If any information that you provide, or if we have reasonable grounds to suspect that any information that you provide, is false, inaccurate, outdated, incomplete, or violates these Terms, or any applicable law, then we may suspend or terminate your account. We also reserve the more general and broad right to terminate your account or suspend or otherwise deny you access to it or its benefits – all in our sole discretion, for any reason, and without advance notice or liability.

6. Subscription Services and Other Purchases

You may be able to purchase additional Content, gift cards, offerings, merchandise, and other items offered through the Services. Unless specifically allowed and authorized by our Refund Policy, all purchases, including without limitation of any gift cards, Content, or other offerings, are final and we are not able to offer any refunds.  In addition, some of our Services and/or Content offerings may be made available by us solely in connection with your agreement to purchase a subscription to such offerings (“Subscription Services”) for a set period (e.g., monthly or yearly subscription term) (“Subscription Period”).  We may offer a number of different packages or variations of Subscription Services, including in some instances a limited free trial period (“Free Trial”), which will be posted on our Sites and/or Apps. Following the completion of the Subscription Period and/or Free Trial, your Subscription Services will automatically renew for the same Subscription Period at the then-current standard rates for access to the same Subscription Services, unless and until they are cancelled or changed by you within 24 hours prior to the end of the current period.

By subscribing to a Subscription Service or purchasing any Content, you confirm that you are at least 13 years of age, that all information you submit is true and correct (including all credit card information), and that you are the authorized holder of the credit card.  If you choose to cancel a Subscription Service, you can continue to use the features of your Subscription Service following cancellation until the end of your Subscription Period. You will not be charged for the Subscription Service again unless you reactivate. Payments for Subscription Services are non-refundable and there are no refunds for partial Subscription Periods.  

We may change the price of a Subscription Service, introduce new subscription plans, or remove plans from time to time. By continuing to use the Subscription Service, you indicate your acceptance of such subscription price or plan change. If you do not agree with a subscription price or plan change, do not continue to use the Subscription Service. Subscription Services may not be redeemed for cash, sold or transferred to another user.

Once you enter and submit your payment information, you expressly agree and authorize us and/or our third-party payment processor to immediately charge your credit card or debit card (or other approved facility) in an amount equal to the total purchase price. You also expressly authorize and agree that we and/or our third-party +payment processor is authorized to automatically charge your payment method for any one-time fees and/or Subscription Services. You acknowledge and agree that we do not need to obtain any additional authorization from you for any automatic and/or recurring payments.

Some Subscription Services may be offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties.

You are not authorized to access any Subscription Services unless you have opened a subscription account and paid the appropriate fee.  You may not assist anyone else in accessing Subscription Services on an unauthorized basis, including by sharing your access credentials or providing any content or other materials that you obtained through Subscription Services to third parties.  You are responsible for maintaining the confidentiality of your access credentials and for all usage or activity on your Subscription Services accounts, including the use of Subscription Services by any Third-Party authorized by you to use your access credentials.  Such responsibility expressly includes any purchases made or other charges incurred on your credit card in connection with your use (or an authorized Third-Party’s use) of the Subscription Services.  In the event of any fraudulent, abusive or otherwise illegal activity on your Subscription Services accounts, we may, in our sole discretion, terminate those accounts and refer you to appropriate law enforcement agencies.  You may be responsible for damages from any such fraudulent, abusive, or otherwise illegal activity.

8. Payments, Credits, and Refunds

When you make a payment for a course or any Services, you agree to use a valid payment method. If you aren’t happy with your course, Ronald Kaunda offers a 10-day refund or credit for most course purchases. Refund cannot be given after a 10-day refund period. You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment. When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within five (5) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payment.

If the course you purchased is not what you were expecting, you can request, within 10 days of your purchase of the course, that Ronald Kaunda apply a refund to your account. 30% of the amount paid shall be deducted from your payment. We will only refund you 70% if you are eligible for refund. We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment processing partners and other factors. No refund is due to you if you request it after the 10-day guarantee time limit has passed. However, if a course you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 10-day limit. Ronald Kaunda also reserves the right to refund students beyond the 10-day limit in cases of suspected or confirmed account fraud.

At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion (20%) of a course that you want to refund or if you’ve previously refunded a course, we reserve the right to deny your refund, ban your account, and/or restrict all future use of the Services.

9. No Academic Credit

Unless otherwise explicitly indicated by a credit-granting institution or, participation in or completion of courses on does not confer any academic credit. Even if certificate is awarded after course completion, there is no presumption that other institutions will accept that credit or certificate. You agree not to accept credit for completing a course on Ronald Kaunda, instructors, and the associated course providers have no obligation to have courses recognized by any educational institution or accreditation organization.

10. Education Research

Ronald Kaunda is committed to advancing the science of learning and teaching, and records of your participation in courses may be used for education research. Research findings will typically be reported at the aggregate level. Your personal identity will not be publicly disclosed in any research findings without your express consent.

11. Course Enrolment and Access

Students enrolled in any courses on Ronald Kaunda cannot transfer or resell the courses. You cannot copy or download courses. As a student, when you enroll in a course, whether it’s a free or paid course, you are getting a license from Ronald Kaunda. Courses are licensed, and not sold, to you. This license does not give you any right to resell the course in any manner (including sharing account information with a purchaser or illegally downloading the course and sharing it on torrent sites or sharing with friends).

In legal, more complete terms, Ronald Kaunda grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular courses or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a Ronald Kaunda authorized representative or if it is part of the course requirements where downloadable materials are given.

Instructors may not grant licenses to their courses to students directly, and any such direct license shall be null and void and a violation of these Terms.

12. Disclaimers and Limitation of Liability

DISCLAIMER: all information, content, services, and material available in the services are provided on an “as is” basis. To the full extent permissible by law, we disclaim any and all warranties and representations, express or implied, including any warranty of merchantability or fitness for a particular purpose. We do not warrant the non-infringement of any intellectual property right with respect to its videos or any other Ronald Kaunda materials. Further, Ronald Kaunda does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the videos or any of the other materials on or available through, its site or otherwise relating to such videos or materials or on any sites linked to this site

without limiting the generality of the foregoing, we make no warranty that (1) the services will operate properly, (2) that the services will meet your requirements, (3) that the operation of the services will be uninterrupted, bug free, or error free in any or all circumstances, or (4) that any defects in the services can or will be corrected.

NO WARRANTIES: Ronald Kaunda shall not be responsible for any performance or service problems caused by any Third-Party website or Third-Party service provider (including, for example, your web service provider service, stripe payment services, PayPal payment services, your software and/or any updates or upgrades to that software). Any such problem shall be governed solely by the agreement between you and that provider. The company reserves the right to determine, in its sole discretion, whether the company is responsible for any such malfunction or disruption. The company also reserves the right to limit your use of the site and/or the content or to terminate your account should the company determine that you have violated these terms of use, or that you have violated any other rules or conditions of the company. The company reserves the right to refuse access to the site and/or the company’s content, products and/or services to anyone in its sole discretion. The company reserves the right to determine, in its sole discretion, whether the company is responsible for any such malfunction or disruption. The company may, in its sole discretion, refund the initial fee charged for any use of the site and/or any content or a pro-rata portion thereof consistent with the company’s refund policy.

LIMITATION OF LIABILITY: your purchase and/or use of the services and content is at your own risk. We do not warrant that your ability to access the services or content will be timely, secure, uninterrupted or defect-free. In no event will we nor our affiliates be liable for direct, indirect, incidental, special, exemplary, or consequential damages, including but not limited to lost profits, loss of business, procurement of substitute goods or services, loss of use or loss of data, or business interruption, however caused and on any theory of liability, whether in contract, strict liability, or tort arising in any way out of purchase or use of the content or services. In no event will you be entitled to a refund or chargeback for the content or services.

To the maximum extent permitted by applicable law, Ronald Kaunda and its affiliates licensors and distributors shall not be liable in any way for any loss of profits or any indirect, incidental, consequential, special, punitive, or exemplary damages, arising out of or in connection with this agreement or the content or services, or the delay or inability to use or lack of functionality of the content or services, tort (including negligence), strict liability, indemnity, product liability, breach of contract, breach of warranty, or otherwise. Further, to the maximum extent permitted by applicable law, the aggregate liability arising out of or in connection with this agreement or the content or services will not exceed the total amounts you have paid (if any) for the content or services during the twelve (12) months immediately preceding the events giving rise to such liability. These limitations and exclusions regarding damages apply even if any remedy fails to provide adequate compensation.

13. Indemnity

This section only applies to the extent permitted by applicable law. If you are prohibited by law from entering into the indemnification obligation below, then you assume, to the extent permitted by law, all liability for all claims, demands, actions, losses, liabilities, and expenses (including attorneys’ fees, costs and expert witnesses’ fees) that are the stated subject matter of the indemnification obligation below.

You agree to indemnify, pay the defense costs of, and hold Ronald Kaunda, its licensors and distributors, its and their affiliates, and its and their employees, officers, directors, agents, contractors, and other representatives harmless from all claims, demands, actions, losses, liabilities, and expenses (including attorneys’ fees, costs, and expert witnesses’ fees) that arise from or in connection with (a) any claim that, if true, would constitute a breach by you of this Agreement or negligence by you, or (b) any act or omission by you in using the Services. You agree to reimburse Ronald Kaunda on demand for any defense costs incurred by Ronald Kaunda and any payments made or loss suffered by Ronald Kaunda, whether in a court judgment or settlement, based on any matter covered by this Section 9.

14. Termination

We reserve the right to terminate your right to access and use the Services and/or Content if you violate these Terms or any other terms or policies referenced herein, or if you otherwise create risk or possible legal exposure for us.

15. Governing Law and Jurisdiction

This Agreement shall be construed and enforced in accordance with the laws of the Republic of Zambia, without reference to the principles of conflict of laws of any jurisdiction. For any disputes deemed not subject to binding individual arbitration, as provided in the section below, you agree to submit to the exclusive jurisdiction and venue of the province and courts in Lusaka, Zambia, and you agree to waive any jurisdictional, venue, or inconvenient forum objections to such courts. Individuals who choose to access the Services from jurisdictions outside the specified region acknowledge and agree that they waive any and all rights to bring legal action or initiate legal proceedings against us in any court. This waiver applies to any claims, disputes, or causes of action that may arise in connection with the use of the Services. By accessing the Services from locations outside Zambia, such individuals consent to the exclusive jurisdiction and venue of the courts located within the specified region for any legal matters that may arise.

16. Links to Third-Party Sites

Our Services may provide links to other websites operated by third parties. Because we have no control over third-party websites, we are not responsible for the availability of those websites and do not endorse and are not responsible or liable for any content, advertising, services, products, or other materials on or available from such websites. We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, or other materials on or available from such websites. These Terms of Use do not apply to your use of third-party websites; your use of such websites is subject to the terms and policies of the owner of such websites. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

17. Copyright Agent

We respect the intellectual property rights of others. To the best of our knowledge, the Content that appears on our Services does not infringe the copyrights of others. If you believe that your work has been copied in a way that constitutes copyright infringement by any content or material on our Services, please provide the following information in writing to us for further detail:

  1. A physical or electronic signature of a person authorized to act on behalf of the copyright owner.
  2. A description of the material that you claim to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material, like the site URL of the material.
  3. Information so that we can contact you, such as address, telephone number and electronic mail address.
  4. A statement that you (the complaining party) have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  5. A statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of a copyright that is allegedly infringed.

If you believe that we improperly removed or disabled content or materials you posted, uploaded or submitted to the Services, please provide the following to us for further detail:

  1. Your physical or electronic signature.
  2. A description of the materials that have been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
  4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the Zambian courts of law in Lusaka for the judicial district in which the address is located, and that you will accept service of process from the person who provided notification of the alleged infringement.

18. Amendments of this Agreement

We may issue an amended Agreement, Privacy Policy, Cookie Policy or other related agreements at any time in our sole discretion by posting the amended Agreement, Privacy Policy, or related agreement on our website or by providing you with digital access to amended versions of any of these documents. If any amendment to this Agreement, Privacy Policy, or related agreement is not acceptable to you, you may terminate this Agreement and must stop using our Services. Your continued use of the Services will demonstrate your acceptance of the amended Agreement, Privacy Policy, or related agreement.

If you are concerned about the terms of this Agreement, you should access this document and read it every time you enter our website before using it. If you have any questions regarding our terms and conditions of use, you can submit them to us by sending an e-mail to [email protected].

19. No Assignment

You may not, without the prior written consent of Ronald Kaunda, assign, transfer, charge, or sub-contract all or any of your rights or obligations under this Agreement, and any attempt without that consent will be null and void. We, however, may at any time assign, transfer, charge, or sub-contract all or any of its rights or obligations under this Agreement.

17. International Users

Our Services are controlled and operated by us from within Zambia and is intended for use only by residents of Zambia. We make no representations or warranties that the content or materials of the Services are appropriate or lawful in any foreign countries, or that any items or subscriptions offered for sale through the Services will be available outside Zambia. Those who choose to access the Services from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. You may not use, export or re-export any content downloaded from the Services or any copy or adaptation of such content, in violation of any applicable laws or regulations, including without limitation Zambian export laws and regulations.

20. Who May Use Our Services

Unless stated otherwise for a particular Service, children are not allowed to use the Services or access the Content. A child is a person under 13 years old. To the extent permitted under applicable law, Ronald Kaunda declines any responsibility regarding any activities conducted by a child with or without the permission of a parent. If you are a parent and you register an account for your child or allow or give your permission for your child to use your account to access one of the services, you thereby agree to the terms relating to use of the services by your child and you do so on your own discretion.

21. Binding Individual Arbitration


Arbitration is an alternative dispute-resolution procedure that allows us to resolve issues without the formality of going to court. If you live in Zambia or another jurisdiction which allows you to agree to arbitration, you and Ronald Kaunda agree to arbitrate all Disputes (defined below) regardless of whether the Dispute is based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, except that each party retains the right: (a) to bring an individual action in small claims court and (b) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

In the event of any dispute, controversy, or difference, arising among or out of, or in relation to, or in connection with the interpretation or performance of this Agreement or any of the terms hereof, or a breach hereof (“Dispute”), the parties hereto shall promptly conduct informal discussions and negotiations in good faith with a view to resolve such Dispute effecting as nearly as possible the intent and purposes of this Agreement. Any resolution of such Dispute shall be set forth in a writing signed by the parties.

If such Dispute cannot be satisfactorily resolved by the Parties themselves through friendly consultation within a period of thirty (30) calendar days after notice by you to Ronald Kaunda of a Dispute, you or Ronald Kaunda may commence an arbitration in accordance with this Agreement.

The arbitration shall be initiated and conducted according to the Zambian laws guiding such arbitrations including but not limited to small claims court. The place of arbitration will be in any courts of law in Lusaka. The language to be used in the arbitral proceedings will be Nyanja, Bemba, English or any other Zambian languages. You and Ronald Kaunda agree that whether a dispute is subject to arbitration under this Agreement will be determined by the arbitrator rather than a court. Any decision or award will include a written statement stating the decision of each claim and the basis for the award, including the arbitrator’s essential factual and legal findings and conclusions. Judgment upon the decision or award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Ronald Kaunda will pay its arbitration costs as required by the Arbitration Rules and, in the event that you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of your arbitration filing and hearing fees as the arbitrator deems is necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation. Each side shall pay his, her, or its own attorneys’ fees and costs unless the claim(s) at issue permit the prevailing party to be paid its fees and/or litigation costs, in which case the arbitrator shall award fees or costs as required by the applicable law.

This Binding Individual Arbitration section survives any termination of this Agreement. Further, although we may revise this Agreement, Privacy Policy, or other related agreements at our discretion, we not have the right to alter this agreement to arbitrate or the rules specified herein with respect to any Dispute once that Dispute has accrued. If any part of this Binding Individual Arbitration section is deemed invalid, unenforceable, or illegal, then the balance of this arbitration provision shall remain in effect and be construed in accordance with its terms as if the invalid, unenforceable, or illegal provision had not been included.

22. Class Action Waiver


Neither You nor Ronald Kaunda shall be entitled to join or consolidate disputes by or against other individuals or entities, or to arbitrate any dispute in a representative capacity, including, without limitation, as a representative member of a class or in a private attorney general capacity, in connection with any Dispute. Further, unless both you and we agree, the arbitrator may not consolidate more than one person’s claim. The arbitrator may award any individual relief or individual remedies that are permitted by applicable law, but to the maximum extent permitted by applicable law, may not award relief against Ronald Kaunda respecting any person other than you.

23. Your 30-Day Right to Opt Out

You have the right to opt out of and not to be bound by the Binding Individual Arbitration of section 19 and Class Action Waiver of section 20 of this Agreement. To exercise this right, you must send written notice of your decision to contact page on Ronald Kaunda.

Your notice must include your name, mailing address, date you first purchased the Subscription Service and/or Content, and state that you do not wish to resolve disputes with us through arbitration. To be effective, this notice must be postmarked or deposited within 30 days of the date on which you first purchased the Subscription Service and/or Content unless a longer period is required by applicable law; otherwise you will be bound to arbitrate disputes in accordance with this Agreement. 

You are responsible for ensuring that we receive your opt-out notice, so you may wish to send it by a means that provides for a delivery receipt. If you opt out of these arbitration provisions, we will similarly not be bound by them with respect to Disputes with you.

23. Miscellaneous

WAIVER: Failure of Ronald Kaunda to enforce at any time or for any period of time any of the provisions hereof shall not be construed to be a waiver of such provision or our right to enforce each such provision and no waiver, if granted, shall be continuing. No waiver of any term or condition of this Agreement shall be valid or binding on us unless the same shall have been set forth in a written document, specifically referring to this Agreement and duly signed by Ronald Kaunda.

ENTIRE AGREEMENT: This Agreement sets forth the entire agreement between you and us with respect to the subject matter hereof and supersedes and replaces any and every other prior or contemporaneous agreement, understanding or negotiation that may have existed between you and us to the extent that any such Agreement relates to the subject matter hereof.

SEVERABILITY: If, but only to the extent that, any provision of this Agreement is declared or found to be illegal, unenforceable, or void, then the parties shall be relieved of all obligations arising under that provision, it being the intent that this Agreement will be deemed amended by modifying the provision to the extent necessary to make it legal and enforceable while preserving its intent. If that is not possible, it shall be substituted with another provision that is legal and enforceable and achieves the same objective. If the remainder of this Agreement is not affected and is capable of substantial performance, then the remainder shall be enforced to the extent permitted by law.

ASSIGNMENT: Ronald Kaunda shall have the right to assign this Agreement and all or any part of our rights hereunder to any person, firm or corporation, and this Agreement shall be binding upon and inure to the benefit of our successors, licensees and assigns. This Agreement the rights and obligations hereunder may not be assigned by you.

25. How to Contact Us

The best way to get in touch with us is to us the Contact page. We’d love to hear your questions, concerns, and feedback about our Services.